Lagos Business School (LBS) is a leading business school in Nigeria renowned for its Master in Business Administration (MBA) programs. LBS is ranked 41st globally by Financial Times and is recognized as the top business school in Africa. In 2017, LBS approached us to develop a customer relationship management (CRM) solution to manage and engage their leads effectively. We successfully deployed the CRM solution in close collaboration with LBS's professional team, ensuring seamless integration and adoption of the new system.
We continued to work with LBS, collaborating on their digitization campaign. Our team worked closely with LBS to automate their admission process, implement electronic invoicing and payments, and improve lead generation and engagement. Our expertise in CRM and automation played a vital role in eliminating repetitive manual tasks and replacing paper-based processes with efficient digital solutions.
The results of our collaboration were impressive. Automating the admission process led to reduced turnaround time, increased accuracy, and enhanced applicant experience. The implementation of electronic invoicing and payments streamlined financial processes, reducing administrative overhead and improving overall efficiency. The strategies implemented also resulted in improved lead generation and engagement, leading to increased enrollments at LBS.
Our partnership with LBS has been a significant success, and we are proud to have contributed to their continued growth and success.